Anarchy Motive will warranty the structure of your knob for life. We also warranty the coat for 2 years, no cost to you. Just ship it back and we will recoat it. No problems, no issues. We’ll even pay the return shipping to you. Just give us an email and work out the logistics and we’ll get it done. If you modify your coating in ANY way we will not warranty it. We will not warranty the coating if you plastidip over it, if you engrave it, if you paint over it, if you clear over it, etc. If you do anything to otherwise modify the coating we cannot warranty the coating. We’re sorry.
Anarchy Motive does not pay return shipping for the RMA, we will however pay the return shipping back to you after the warranty is done. We reserve the right to refuse an RMA if we reasonably suspect that the damage was not as a result of our coater. The warranty is extended to the original purchaser only, it does not apply to a second hand purchase.
There is no buyers remorse policy, knobs are made to order for you and the color is chosen by you. As soon as the knob ships and is en route to you it is your knob. If your order is customized in any way it is not returnable. Knobs are made to order, when it is made it is essentially for you and all the options are chose by you. All sales are final on the purchase of custom knobs.
Standard (non engraved stock knobs) can be returned. All returns will incur a 30% restocking fee. If the knob is damaged in any way it cannot be returned for any refund. Return shipping on a return is on the customer, it is not supplied from Anarchy Motive. You have 5 days from shipment arrival (according to supplied tracking) to initiate a return.
On exchanges for damaged knobs or knobs that are the incorrect order the knob from the customer must be shipped back before the replacement knob is shipped out.
If you have any questions about the process do not hesitate to email me at firstname.lastname@example.org, thanks!